Glotrade Privacy Policy

1. Introduction

At Glotrade, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or purchase from our online store.

2. Information We Collect

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through third-party gateways)
• Order history
• IP address and device/browser information

3. How We Use Your Information

• To process and deliver your orders
• To communicate order updates and customer support
• To improve our website, products, and services
• To send promotional emails (only if you opt-in)
• To comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. However, we may share data with:

• Payment processors like Paystack or Flutterwave
• Shipping partners such as DHL, GIG Logistics
• Email or SMS notification tools

All third parties are contractually obligated to protect your data.

5. Data Security

• Data is encrypted using SSL technology
• Stored securely on protected servers
• Access restricted to authorized personnel only

6. Your Rights

You have the right to:

• Access and review your data
• Request corrections or deletions
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise your rights, please contact us at support@glotrade.com.

7. Cookies

We use cookies to enhance user experience, analyze site traffic, and improve performance. You can control cookie settings in your browser at any time.

8. Policy Updates

This policy may be updated occasionally. We will notify users of significant changes via email or a notice on our website.

9. Contact Information

If you have questions or concerns about our privacy practices, contact us:

Email: support@glotrade.com

Phone: +2349135423242

Address: Togo, Canada, China, Nigeria, Niger, United Kingdom