Glotrade International Card Acceptance Policy

1. Overview

Glotrade is committed to serving both local and international customers. We accept a variety of internationally issued debit and credit cards to facilitate a smooth shopping experience from anywhere in the world.

2. Accepted International Cards

We currently accept the following international payment cards:

Visa
MasterCard
American Express (where supported)
Verve (select regions)

All international payments are securely processed through trusted third-party payment gateways.

3. Currency and Conversion

All product prices on Glotrade are displayed in Nigerian Naira (₦).
International cardholders may be charged in their local currency based on the prevailing exchange rate set by their card issuer or bank.
Currency conversion fees may apply. Please consult your card issuer for details.

4. Verification and Security

All transactions are protected with SSL encryption for secure data transfer.
Card payments may require OTP (One-Time Password) verification or 3D Secure authentication depending on your bank.
Suspicious or flagged transactions may be held for manual review.

5. Failed Transactions

If your international card payment fails, please check:

Card has international payments enabled
Sufficient balance/funds
Correct CVV, expiry date, and OTP

You can retry payment or choose an alternative method like bank transfer (if available).

6. Refunds for International Payments

Refunds for orders placed with international cards are processed in Nigerian Naira (₦).
It may take 5–15 business days for the refund to reflect, depending on your bank’s processing time.
Any losses due to currency exchange rate fluctuation or transaction fees are not covered by Glotrade.

7. Contact Information

If you encounter any issues with international card payments, reach out to our support team:

Email: support@glotrade.com

Phone: +2349135423242

Address: Togo, Canada, China, Nigeria, Niger, United Kingdom